User Terms

1. Acceptance of Terms By registering, accessing, or using Bileaz WhatsApp Campaign Platform ("Platform"), you agree to comply with these Terms and Conditions. If you do not agree, you must not use the Platform. 2. Services Bileaz provides cloud-based tools that allow users to: Send WhatsApp campaigns Manage contacts Schedule messages Create templates View campaign analytics Manage customer communication Bileaz is not affiliated with WhatsApp LLC or Meta Platforms Inc. unless expressly stated. 3. User Responsibilities The User agrees to: Provide accurate account information. Maintain confidentiality of login credentials. Ensure uploaded contacts are legally obtained. Obtain customer consent before sending messages. Comply with all applicable laws and regulations. 4. Prohibited Activities Users shall not: Send spam messages. Send messages without recipient consent. Use purchased or scraped contact lists. Send fraudulent, misleading, or deceptive content. Promote illegal products or services. Upload malware or malicious code. Attempt unauthorized access to the Platform. 5. WhatsApp Compliance Users acknowledge that: WhatsApp policies may change at any time. Message delivery depends on Meta and WhatsApp systems. WhatsApp account restrictions or bans are beyond Bileaz's control. Bileaz is not responsible for WhatsApp account suspensions. 6. Subscription & Payments Subscription fees must be paid in advance. All payments are non-refundable unless required by law. Failure to pay may result in suspension or termination. 7. Data Ownership Users retain ownership of: Contact lists Messages Campaign data Bileaz does not claim ownership of user-generated content. 8. Service Availability Bileaz strives to maintain high availability but does not guarantee uninterrupted service. Maintenance, upgrades, or third-party outages may affect availability. 9. Account Suspension Bileaz may suspend or terminate accounts that: Violate these Terms. Generate spam complaints. Cause legal or reputational risk. Abuse platform resources. No refund shall be issued for violations. 10. Limitation of Liability Bileaz shall not be liable for: Loss of profits. Loss of business opportunities. Message delivery failures. WhatsApp bans. Third-party service interruptions. Maximum liability shall not exceed the subscription fees paid during the previous thirty (30) days. 11. Termination Users may terminate their account at any time. Bileaz may terminate access for violation of these Terms.